Trialling Microsoft AI Copilot at AIB

23rd May 2024

Posted In: FYI

AIB begins trialling Copilot for Microsoft 365, a generative artificial intelligence (AI) – powered digital assistant that supports staff creativity and productivity.

AIB has been reviewing opportunities for AI deployment across a range of use cases and the bank is rolling out Copilot to a number of users across the organisation to explore its capabilities.

Johnathan Duggan, Chief Data & Analytics Officer at AIB, says AI “has the potential to be a key enabler in the delivery of the Group’s recently launched three year strategy as well as providing a learning opportunity and platform for all involved in the trial. It’s great to be at the forefront of the Irish banking market in trialling this product.”

“AIB and Microsoft Ireland have a long-standing strategic relationship, collaborating to deploy innovative technologies over many years.

We are excited about the transformative opportunity of AI for both employees and customers of AIB, and we look forward to working together on the potential use cases for Copilot for Microsoft 365,” said Anne Sheehan, General Manager of Enterprise Commercial, Western Europe.

In light of the growing significance of Artificial Intelligence, AIB has recently appointed Jane Tolan as Head of AI.

Pictured are Jane Tolan, Head of AI, AIB, Gillian Murphy, Head of Enterprise Technology, AIB, and Jonathan Duggan, Chief Data & Analytics Officer, AIB