JamJou Launches Game Based Training In Jurys

14th March 2016

Posted In: FYI

Irish tech start-up, JamJou has rolled out its innovative game-based training software to 36 Jurys Inn hotels across Ireland and the UK.

JamJou has developed game-based training software that uses new technology with ‘gamification’ mechanisms to train and engage staff through their smartphones to increase sales productivity, improve customer service and reduce staff turnover.

As part of an initial pilot project, JamJou’s training application was tested with 60 staff in four hotel sites across the UK and Ireland with Jurys Inn Hotel Group. This resulted in an increase in revenue, reduction in customer complaints and a decrease in the number of staff leaving in pilot sites. With clear benefits arising from the trial, Jurys Inn Hotel Group is now set to implement JamJou’s software as part of their ‘Be The Best’ training in 36 hotels across Ireland and the UK. 

Jo Brennan, founder and CEO of JamJou said: “We have had a phenomenal two years since JamJou was established in 2014, already working with contact centres, leading hospitality groups and now Jurys Inn Hotel Group.  Our clients recognise the advantages of training their teams with relevant, fun and interactive applications and the results are clearly demonstrated in increased revenue, fewer complaints and more engaged and motivated employees that stay longer.”

(Pictured L-R: Mary Murtagh, Operations Manager, Jurys Inn Custom House; Jo Brennan, Founder and CEO of JamJou; and Edward Gallier, Group Learning and Development Manager with Jurys Inn Hotel Group.)

Read WMB’s interview with Jo Brennan, founder of JamJou, here